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Questions About Your Order

Have a question about flavours, delivery, or our candy selection? We're here to help and usually reply within a few hours.

Email our teamWe reply within a few hours, seven days a week, to all enquiries about our sweets and confectionery.

Call usOur small team is available during business hours to discuss your sweet preferences and orders.

Discover our confectioneryBrowse our full range of premium sweets and chocolate online, or visit our shop to taste before you buy.

Shop hoursMonday to Saturday, 10am – 6pm.

Before you order

Questions about your sweets

Most orders reach you within 3–5 working days, with tracking sent as soon as your parcel ships.

Absolutely — get in touch right after ordering and we'll make the change or process your refund straight away.

Yes — add a personal message at checkout and we'll wrap your selection beautifully for free.